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My Series 2 Coffee Cup lid is stiff, what can I do?

Comments

7 comments

  • James Pringle

    Tried this, even disassembled my cup to clean with warm water again. Seems to be very stiff and no give at all. 

    1
  • PATRICIA

    my lid refuses to budge

    1
  • Sue Swallow

    Managed to completely misunderstand the instructions and my lid is now wedges on the inside. Not great instructions to be honest. I will now have to order a new lid and head. :-(

    0
  • Paul Love

    No movement at all in the lid as with the other comments, I’ll end up breaking it before it budges

    1
  • Amanda Wells

    I have the same issue - the top of the lid does not budge at all - have tried to soak in hot water.

     

    1
  • Amanda Wells

    Despite all my efforts, I was unable to open the top of the lid.  However, my son was eventually able to open it and after him opening and closing it many times, I am now able to do so myself. The action still requires one's hand to be in a specific position - it is definitely a knack that has to be acquired.

    Given how many customers suffer from this issue and presumably some have given up, I hope that Chilly will take note and make an adjustment to the manufacturing process.

    0
  • Rory Reynolds

    It is completely impossible to open the lid to be able to drink. It has washed and looked after and I have tried dozens of times to open it. It has been a complete waste of time and money. I find myself wondering how many of the positive reviews I have read are genuine, as they bear no resemblance to my experience.

    1

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