If your order is engraved, please note that you will not be able to return it.
The reason for this is that we cannot resell engraved products and as an environmentally friendly company, waste reduction is a priority.
If for some reason your engraved order is returned to us, we will allow up to 30 days for this to arrive back at our warehouse, before sending it straight back out to you. Don’t worry, the process is usually much faster than this!
If you’d like to receive regular updates regarding the status of your engraved return, please reach out to our customer service team here.