Orders & Delivery

Delivery and Shipping

• ★ When will my order be dispatched?
• ★ How much does shipping cost?
• ★ Does Chilly's deliver outside of the UK?
• What packaging will my order arrive in?
• My order hasn't arrived - what should I do?
• VAT and Duty Charges

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Orders

• Something Seems to Be Out of Stock!
• I haven't received my confirmation email
• How can I find out more about co-brand orders?
• Can I edit/cancel my order?
• Do you have tracking for my order?
• I have received the wrong order. What should I do?

Payment methods

• ★ How Can I Pay?